Privacy Policy
Last updated: July 25, 2026
Who we are
HomeSynk is operated by 5004812 Ontario Inc., o/a Dezfoundry Labs ("we"), based in Ontario, Canada. Contact: support@homesynk.ca
What we collect and why
- Account data: Your email address and name when you sign in (via Google or email magic link). Required to provide the service.
- Property data: Listings, ratings, notes, and photos you add. Stored in our Supabase database (hosted on AWS us-east-1). This data belongs to you.
- Subscription data: If you subscribe to a paid plan (Pro, Pro 10, or Pro 25), your email and payment status are stored. Payment processing is by Stripe — we never see your card number.
- Error logs: When something breaks, Sentry receives a stack trace so we can fix it. We don't attach your name or email to error reports. A report can still include the page you were on and technical details of what the app was doing at the time, which may reference a workspace or listing by its internal ID.
- Bot protection: When you sign in we use Cloudflare Turnstile to verify you're not a bot. It processes limited technical signals (e.g. browser characteristics) and does not track you across other sites. The Turnstile script loads on every page, but it only runs a check on the sign-in form. Turnstile runs in invisible mode; your use of it is also governed by Cloudflare's Turnstile Privacy Addendum.
- Maps: Property locations are shown using OpenStreetMap. When a map loads, OpenStreetMap's servers receive your IP address and the map area you're viewing. Your use of it is governed by the OpenStreetMap Foundation Privacy Policy.
What we do NOT collect
- We do not sell your data to third parties.
- We do not use your listing data for advertising profiling.
- We do not show ads.
- We do not access your Google account beyond authentication.
Data retention
Your data is kept as long as your account is active. You can delete a workspace and all its data from the workspace panel (tap the workspace name in the top bar → Delete workspace). To delete your account entirely, tap your avatar in the top bar → Delete my account, or email us.
Your rights (PIPEDA / GDPR)
- Access: request a copy of your data
- Correction: update incorrect data in-app or by emailing us
- Deletion: tap your avatar in the top bar → Delete my account, or email us
- Portability: tap the workspace name in the top bar → Export listings as CSV
Data location
Data is stored on Supabase (AWS us-east-1, USA). Cloudflare handles edge delivery from servers worldwide. If you require Canadian data residency, contact us.
CASL (Canadian Anti-Spam)
We send transactional emails only — sign-in magic links, and billing receipts from Stripe. We do not send marketing emails without explicit opt-in.
Children
HomeSynk is not intended for anyone under 16, and paid plans require you to be at least 18 (or the age of majority where you live, if higher). We do not knowingly collect data from anyone below these ages. If you believe a child has given us personal information, email support@homesynk.ca and we will delete it.
Changes
We'll notify you of material changes via email. Continued use constitutes acceptance.