Terms of Service
Last updated: August 12, 2026 · version 6 · what changed
1. Acceptance
By using HomeSynk you agree to these terms, which form an agreement between you and 5004812 Ontario Inc. (o/a Dezfoundry Labs) ("we", "us"). If you disagree, do not use the service.
2. Service description
HomeSynk is a collaborative tool for tracking and comparing homes you are considering — on your own, with the people you are house-hunting with, or, on a paid plan, with your clients.
HomeSynk is not a brokerage and provides no brokerage, agency, appraisal, valuation or advisory services. It is not affiliated with CREA, realtor.ca, HouseSigma, or any real estate brokerage. Nothing in HomeSynk is advice about whether to buy, sell or price a property. If you are a licensed real estate professional, your obligations to your clients are yours alone and are unaffected by these terms.
3. Accounts and workspaces
You are responsible for maintaining the security of your account. Sharing your account with others outside your workspace is not permitted.
Minimum age. You must be at least 16 to create a HomeSynk account. To purchase a paid plan you must be at least 18, or the age of majority in your province or territory if that is higher.
4. Plans (Free, Pro, Pro 10, Pro 25)
Subscriptions are per account (not per workspace) and determine your limits:
- Free: one workspace, up to 2 members, and 10 saved listings.
- Pro ($4.99/month): one workspace with up to 5 members and 500 listings.
- Pro 10 ($29.99/month): up to 10 workspaces, each with up to 10 members and 1000 listings.
- Pro 25 ($79.99/month): up to 25 workspaces, each with up to 15 members and 2500 listings.
Paid plans are billed monthly and auto-renew until cancelled. You can cancel anytime from your profile (tap your avatar). Cancellation takes effect at the end of the current billing period, after which any workspaces that exceed the Free plan are paused (not deleted) until you resubscribe.
Currency and tax. All prices are in Canadian dollars (CAD) and exclude sales tax. GST/HST or provincial tax is calculated at checkout based on the billing address you provide, and shown before you pay.
Changing plans. If you move to a larger plan, the change takes effect immediately and you're charged the prorated difference for the rest of the current billing period, with unused time on your old plan credited toward it. If you move to a smaller plan, the change is scheduled for the end of the current period — you keep what you're paying for until then, and there's no refund of the difference.
Price changes. We may change our prices. If a change affects a plan you're subscribed to, we'll give you at least 30 days' notice by email before it applies to you, and you can cancel before the new price takes effect. Continuing after that date means accepting the new price.
Paused workspaces. Paused workspaces and everything in them are kept indefinitely, so resubscribing restores them. You can still export a paused workspace's listings as CSV, and you can delete a workspace or your account at any time to have the data erased.
5. Refunds
You can cancel anytime (see section 4). Cancelling stops future charges and you keep your paid features until the end of the period you've already paid for.
First charge: if HomeSynk isn't right for you, email support@homesynk.ca within 7 days of your first payment on an account and we'll refund it in full. This applies whether you cancel your subscription or delete your account.
One refund per customer. The first-charge refund is available once. We may decline a request where a subscription has already been refunded, or where we see repeated subscribe-and-refund activity across accounts.
Renewals: monthly renewals aren't automatically refundable, since you can cancel any time before a renewal to avoid it. If something went wrong — you were charged after cancelling, the service was unavailable, or you were billed in error — email us and we'll make it right. Section 11 sets out one further exception, if we make a material change to these terms that you don't accept.
Nothing in this section limits your rights under applicable consumer protection law.
6. Acceptable use
You may not: scrape, bulk-export, redistribute or resell real estate data obtained through HomeSynk; use HomeSynk to build or operate a competing product or service; resell or sublicense access to HomeSynk itself; attempt to circumvent subscription limits; reverse-engineer or abuse the realtor.ca proxy.
Real estate professionals: using HomeSynk on a paid plan to organise house hunts with your own clients is permitted, and is what the Pro 25 plan is built for. The restrictions above still apply — in particular, listing data you access through HomeSynk is for use with your clients inside the product, not to be extracted as a data product or redistributed.
7. Third-party data
Property details are fetched from realtor.ca's unofficial API. HouseSigma and Centris listing links are also accepted, but only to read the address or MLS number out of the URL itself — the underlying details are still looked up via realtor.ca. We do not fetch, scrape or store anything from housesigma.com or centris.ca. HomeSynk makes no warranty about accuracy or availability of this data. Always verify directly with the listing agent before making real estate decisions.
7a. Your content
The listings, notes, ratings, photos and other content you add remain yours. To run the service we need your permission to handle them, so you grant us a limited, non-exclusive, royalty-free licence to store, copy, back up, transmit and display that content — solely to operate and support HomeSynk for you and the other members of your workspaces. The licence lasts only as long as we hold the content, and ends when you delete it or your account. We do not use your content to advertise, and we do not sell it.
You're responsible for what you add: you confirm you have the right to add it, and that doing so doesn't break the law or anyone else's rights.
7b. Our content
HomeSynk's name, logo, design, software and documentation belong to us. These terms don't transfer any of it to you — you get the right to use the service, nothing more.
7c. Copyright complaints
Listing photos and descriptions shown in HomeSynk belong to their respective rights holders and are displayed for your personal, non-commercial use in evaluating properties.
If you believe content in HomeSynk infringes your copyright, email support@homesynk.ca with enough detail to identify the work and where it appears. As a Canadian host we operate under the Copyright Act's notice-and-notice regime: we will forward a compliant notice to the user responsible and retain the associated records as the Act requires. We may also remove content that we believe is infringing.
8. Disclaimers and limits on liability
HomeSynk is provided "as is" and "as available". To the maximum extent permitted by law, we exclude implied warranties and are not liable for real estate decisions made using this tool, data inaccuracies, service interruptions, or data loss.
What this section does not do. Nothing here limits or excludes your rights under applicable consumer protection legislation, which cannot be waived by agreement; our liability for fraud or fraudulent misrepresentation; or our liability for death or personal injury caused by our negligence.
Where liability can't be excluded, our total liability to you for all claims relating to HomeSynk is limited to the greater of the amount you paid us in the 12 months before the claim arose, or CAD $100.
Estimates are estimates. HomeSynk can show an estimated monthly carrying cost from figures you enter. It is a calculation, not advice, not an offer, and not a quote: we are not a lender, broker or financial adviser, and nothing in the app is a mortgage pre-approval or a promise that any rate or amount is available to you. The estimate is only as good as the numbers put into it, it omits costs it says it omits, and it should not be relied on as the basis of a purchase. Check the real figures with your lender and your municipality.
8a. Your responsibility to us
If someone brings a claim against us because of content you added or because you used HomeSynk in breach of these terms, you agree to cover the reasonable costs we incur defending it. This doesn't apply to anything caused by us, and nothing in it affects your rights as a consumer.
8b. Changes to the service
HomeSynk is actively developed, so features change. We may add, alter or remove functionality. If we discontinue the service entirely, or remove something you're paying for, we'll give you at least 30 days' notice by email, during which you can export your listings as CSV, and we'll refund the unused portion of any prepaid period.
9. Termination
We may suspend or terminate accounts that violate these terms. You may delete your account at any time from your profile (tap your avatar → Delete my account).
10. Governing law
These terms are governed by the laws of Ontario, Canada, except where mandatory consumer protection law in your province or territory applies regardless of that choice. We'll always try to resolve a problem directly first — email support@homesynk.ca.
If you're a consumer, nothing in these terms limits your right to bring a claim in the courts of your province, including your right to participate in a class action, or your rights under applicable consumer protection legislation.
11. Changes to these terms
What counts as a material change. A change is material if it reduces your rights, increases your obligations, raises the price of a plan you're on, or changes how we use your personal information. Anything else — typo fixes, clarifications, describing a new feature — is not.
Notice. We'll email you at least 30 days before a material change takes effect, saying what is changing and when, and show you a banner in the app the next time you open it. You clear the banner by acknowledging it, and we record the version you acknowledged. Non-material changes take effect when posted and don't interrupt you.
Where to check. Every version of these terms and of our Privacy Policy is listed at /legal-changes, with the date each took effect and a plain-language summary — so you can see what changed and when you were told, without relying on us to remember.
Your right to cancel. If you don't accept a material change, you can cancel before it takes effect at no penalty, and we'll refund the unused portion of any period you have already paid for — this is an exception to the renewal rule in section 5. If you cancel after the change takes effect, section 5 applies as usual.
12. Accessibility
We want HomeSynk to be usable by as many people as possible. If you hit a barrier — something you can't read, reach, or operate — email support@homesynk.ca and tell us what you were trying to do and what got in the way. We'll reply within 5 business days with what we can do and when. We treat accessibility barriers as bugs, not feature requests.
We can provide the information on this page, and our Privacy Policy, in an accessible format on request. HomeSynk has not been independently audited against the WCAG standard, so we don't claim conformance to a particular level — we'd rather tell you that than imply a guarantee we haven't verified.
Contact
5004812 Ontario Inc., o/a Dezfoundry Labs
5-1450 North Wenige Drive
London, ON N5X 0L6
Canada